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The nominees have been revealed for the 2019 Smarter Working Awards, with 12 organisations being recognised for their achievements in driving smart working transformation across the civil service and the wider public sector. We look at which departments are creating work environments that empower staff and make best use of workplaces and technology, while also […]

Public sector organisations face a range of problems, from significant environmental changes to issues emerging from the existing structures which are increasingly not fit for the future. The uncertain national and international political climate places various new demands on the sector. The impact of Brexit is far-reaching, with responsibilities returning from the EU, decisions to […]

Innovative IT solutions are no longer a novelty, but expected. They are now seen as a potential solution to all problems and have become ubiquitous in both the public and private sectors. However, for the public sector, finding the right solution entails a number of challenges. Organisations are confronted with citizen’s rising expectations to deliver […]

Employing more than 500 people, The Government Digital Service (GDS) is the governmental department responsible for transforming digital practices of the entire central government, whether the Cabinet Office or the Whitehall departments. What is GDS? Created in 2011, the Government Digital Service (GDS) seeks to ensure that the huge number of government departments, all which […]

In late 2018 councils were granted over £1 million in funding to help shape and improve digital services and to explore the potential that new technologies can offer. Already, a number of public sector organisations have begun to use virtual assistants for a variety of tasks, such as supporting disabled people in their homes to […]

From storing medical records digitally to the rise of surgical robots and personalised medicine, digital transformation is revolutionising public healthcare. New technologies are transforming how patients engage with services, driving improvements in efficiency and helping people manage their health and well-being in more effective ways. However, delivering such large-scale transformation is no easy task and […]

In 2017, it was reported that South Korea had introduced the first “robot tax” to combat the effects of automation on taxable income. As one of the world’s major factory nations, South Korea also has the highest concentration of robots in the world (531 multipurpose industrial robots for every 10,000 employees). Sufficiently worried about the […]

Transforming public services is hard. Budget and demographic constraints are placing more pressure than ever on already stretched resources and many service providers are struggling to cope.  Despite this, in the past decade, we have witnessed significant changes to how public organisations operate as they continually evolve in an effort to keep pace with the […]

Recently, there has been a dramatic shift in how the public sector has embraced digital transformation. Increased pressures on public expenditure and changing citizen concern are now driving the need for change in the public sector; digital transformation can no longer be viewed as just a private sector concern. However, due to the speed at […]

The concept of cloud computing is simple. Instead of storing information on local servers, individual computers or even as physical documents, the cloud uses a network of servers hosted online to manage and store data. The immediate benefits are obvious: cloud-based systems reduce infrastructure and IT costs, increase accessibility and enable collaboration. UK schools are […]